CONFIRMATION OF A RESERVATION
Seat reservations are subject to availability and confirmed after the payment of a non-refundable deposit. Said deposit is 20% for the Tequila Tour (group version) and 50% for the other tours (Tequila Tour private version, Mezcal and Walking Tour).
The balance of the payment is due on the same day of the tour. The modes of payment are the following:
Cash - we accept Mexican pesos as well as USD. Kindly note that the exchange rate applicable for Mexican pesos is the one in effect on the day of the transaction.
Credit card (Visa and Mastercard). A 5% extra charge will be added to the balance.
Paypal. A 5% extra charge will be added to the balance.
CANCELLATIONS AND REFUND
There are no refunds except for cancellation of the Tour by the Operator. In case of a client cancellation the deposit is non-refundable and will be used for administration costs.
Prices do include entrance fee to distilleries, museums, archaeological sites or attractions (unless specified).
While it is our intention to operate the Tour as advertised, regrettably on certain days and times, public buildings or museums may be closed. When this occurs, route changes and substitutions will be arranged where possible.
We reserve the right to cancel with prior notice any Tour should the comfort and security of our clients be put at risk in any way (ie: road blocks, strikes, bad weather conditions...).
Luggage or personal effects are carried entirely at owner's risk. TEQUILA TOUR is not liable for any loss, damage nor theft of luggage or personal effects.
We must also decline all responsibility for any losses, inconvenience or expense caused to clients by delays, strikes, or weather conditions. The tour duration is approximate: Guadalajara being Mexico's second largest city, traffic conditions can prove heavy upon returning and therefore are out of our control.
Our team may take pictures or video of the passengers, and of the atmosphere while traveling with TEQUILA TOUR which may be used for promotional purposes. Should you wish not to be featured in the photos and/or videos, kindly advise the guide.